As a leading distributor of parts for passenger cars, commercial and heavy-duty vehicles, LKQ RHIAG operates in Italy serving the independent aftermarket. We offer an unrivalled product range, excellent logistics and innovative services for wholesalers, garages and leasing companies. Since joining LKQ in 2016, LKQ RHIAG entered the motorcycle, coating and collision segments, and added a 2-step distribution model to its traditional 3-step business.
LKQ RHIAG’s mission is to build value along the entire supply chain, from component suppliers to private and professional end-users who are served through our affiliated garage networks. We support customer growth by providing development programs and tailor-made solutions to customers, giving them a competitive advantage in the market.
Our logistic excellence combines a wide network of distribution centers supported by cutting-edge information technology. This ensures proper goods allocation and rapid shipping to all customers. Our 4 national warehouses, 19 distribution centers and 12 branches deliver 27 million pieces per year. 90% of our 5.000 daily deliveries arrive within 2,5 hours.
We provide a full range of spare parts to meet car park needs: mechanical, thermal and air conditioning, lubricants and chemicals, electric and electronic parts. All of our parts are BER original quality compliant to guarantee garage and consumer repairs are made under the manufacturer’s warranty. We also distribute a range of brands that meet specific repair needs such as Starline, Optimal, MPM, ERA and Platinum.
We support our customers with innovative value-added services to develop their business. For wholesalers, we provide integrated innovative tools and solutions to help them search, order, sell and replenish. We also support them with technical and management assistance. For workshops, we offer a complete service package: proprietary garage concepts, technical training, software and management systems, technical assistance, publicity and drive-to-store activities.
For us, people come first. That's why our sustainability strategy starts with them. We are close to the communities in which we operate through corporate social responsibility projects and we involve our employees in them. We are committed to promoting a culture of environmental respect and ensuring maximum attention to waste disposal. We also implement professional development and growth plans for our employees.
We are facing a great transformation in the automotive industry: technological and macroeconomic changes will impact our market and require new skills from garages. We are ready to face the digital challenges with innovative solutions such as LKQ Academy, the new e-learning platform that enriches our technical courses and provides skills assessment to promote individual paths of professional development.
